Privacy & cookies


This privacy policy is for this website;, served by Focus technical training ltd, Unit D7A, Newton Business Park, Talbot road, SK14 4UQ and governs the privacy of its users who choose to use it. It explains how we comply with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain areas of this website that may affect your privacy and personal details; how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhere to. Additionally it will explain what cookies are in use, what they are used for and consenting to their use.

If you have any questions or concerns regarding any of this policy please contact us.

Your personal information

Users entering their personal information when purchasing services or contacting us through this website do so at their own discretion and provide any such personal details of their on volition.  Your personal information is kept private and stored securely until a time it is no longer required or has no use. We will never share, sell or profit from your personal information in any way

How we use your information

  • Processing your booking, including authorising payments and/or sending a bill to you and providing our services to you
  • Registering your details, submitting results and/or authorising certification with accredited 3rd parties
  • Ensuring that our website is presented in the most effective manner for you and your device
  • Contacting you to provide information about products and/or services that we feel may interest you, undertaking surveys or market research
  • Notifying you about a change to our website or services

By using our Website and submitting personal information, you consent to us using your personal information in the way described in this privacy policy. You have the right to withdraw this consent at any time, which you may do by contacting us as described in the final paragraph of this policy.


Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

This website only uses cookies to better your experience while visiting the website.

We use cookies to:

  • Make our website work in the way you expect it to
  • Improve the speed and security of our website
  • Improve our website on an on going basis

We do not use cookies to:

  • Collect any personal information
  • Collect any sensitive information  about you
  • Pass personally identifiable data to third parties
  • Track your activity to or from social networks
  • For marketing activities

Implied cookie consent

Cookies are automatically accepted by your browser by default and by using this website you consent to the use of cookies (listed below). If you do not consent to these cookies then settings can be adjusted to varying levels by your browser – however you may find that the website does not function correctly.

Cookies we use

eCommerce cookies

To keep track of cart data, WooCommerce makes use of 3 cookies:

  • woocommerce_cart_hash
  • woocommerce_items_in_cart
  • wp_woocommerce_session_

The first two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes. The final cookie (wp_woocommerce_session_) contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

Website visitor tracking

This website uses tracking software to monitor its visitors to better understand how they use it. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

Changing cookie settings

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit or

To opt out of being tracked by Google Analytics across all websites visit

We are planning to enhance our cookie tool to allow users to more easily change their cookie settings after their initial choice.

External links

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Contacting us

If you need to contact us about this policy or any matters relating to the personal information we hold on you, you can write to us at Focus Technical Training Ltd, Unit D7A, Newton Business Park,Talbot Road, Hyde, SK14 4UQ or email us at